Privacy Policy

At Pimseal.com we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.


Controllers of personal information

Any personal information provided or to be gathered by Pimseal.com is controlled by Pimseal, Brailsford House, Knapp Lane, St James Square, Cheltenham, Gloucester, GL50 3QA.


What information do we collect? How do we use it?

  • When you order, we need to know your name, e-mail address, delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order.

  • We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

  • We monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

  • We may also use the information we collect to occasionally notify you about important functionality changes to the Web site.


How does Pimseal.com protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.


What about 'cookies'?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies but you can usually change your browser to prevent that.


Will Pimseal.com disclose the information it collects to outside parties?

Pimseal.com does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to mail@pimseal.com.


Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright. ALL RIGHTS RESERVED.